Facing TV Problems? Ask a TV Technician.
Hi, I'm Nathan.Sorry to hear that you're having trouble with this but I'll do my best to help you.
Can you please start by looking in the insignia settings menu, you should see a "factory reset" option there. Please select that, the tv will take a few minutes, then turn off and back on, at which point you should be able to choose your network again under the wifi settings and then enter the new password.
Let me know if that helps.
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