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Hello, Sorry you're having problems. What is the model number off of the back of this TV in your question please?
Please review my post and reply back so we can continue.
I was just wondering if you needed assistance with the question you posted?
Thanks for the reply. Looking up that set now...
First, the picture being discolored does not have to do with the Lamp, Ballast or the Timer needing to be reset. That is indicative of a failing "Light Engine" within the TV, which is the most expensive part of the TV and NOT cost-effective to replace. The Light Engine produces all of the colors and whenever we see discolored images on the set, this is a tell-tale sign that the light engine is failing and needs to be replaced. This is offhand a $650 repair on this set, and I would recommend against putting that kind of money into an older DLP since there are other components that will start to fail in short time causing the set to turn into a "money pit" so to speak.
So the issue does go beyond the lamp timer, and does require expensive repairs that are not related to the ballast. However if you would still like to reset the lamp timer then you WILL NEED the original Panasonic remote as your previous tech indicated. That remote can be purchased at the link below for your set:
Other than that, I'm sorry for the bad news here and wish there were a quick fix.
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