How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Shahid Your Own Question
Shahid, Technician
Category: TV
Satisfied Customers: 9368
Experience:  I have been repairing electronic gear since 1993 as a qualified Sony tech
Type Your TV Question Here...
Shahid is online now
A new question is answered every 9 seconds

I have a 50 flatscreen LN52A650A1F. I have no picture. Just

Customer Question

I have a 50 flatscreen LN52A650A1F. I have no picture. Just a pink screen.
JA: What's the model number of your TV? How old is it?
Customer: Help! Thanks
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: Model LN52A650A1F. About 10 years old. Could it be the cable box?
JA: How long has this been an issue? What happened right before this popped up?
Customer: It happened this morning. I turned it on and the screen went black. I turned it off and back on. It's now pink.
JA: Anything else you want the TV expert to know before I connect you?
Customer: Nope
Submitted: 6 days ago.
Category: TV
Expert:  Shahid replied 6 days ago.

Hi, my name is ***** ***** I will do my best to help you today. To make sure I don’t miss anything, please give me a minute to review your question.

Expert:  Shahid replied 6 days ago.

- Have you tried to unplug TV and cable box power cords from wall outlet for 10 minutes to reset, replug back in, let cable box reboot that may take several minutes and check?
If not yet, please try it now and reply back with the result.


Expert:  Shahid replied 6 days ago.

Do you need any further assistance with this question?