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Please note that I am an independent technician who depends on your positive rating to get paid by this website.I have no control over the phone (or other) offers , these are sent by the website ,not by me but let me know if you`d rather do this on the phone.That being said please reply following info request to troubleshoot the issue.- Could you please get me the complete model number written on back of TV?
- Any idea how old is the TV?Thank you.