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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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My Verizon fios box turned off, The tv is Panasonic and it's

Customer Question

My Verizon fios box turned off
JA: What's the model number of your TV? How old is it?
Customer: The tv is Panasonic and it's 10 yrs.old
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: The cable box is off, not the tv
JA: How long has this been an issue? What happened right before this popped up?
Customer: It just happened when I went to unplug and replug in the tv to reset it because I accidentally changed the channel
JA: Anything else you want the TV expert to know before I connect you?
Customer: no
Submitted: 6 days ago.
Category: TV
Expert:  Pete replied 6 days ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 6 days ago.

Approximately how old is the cable box?

Have you tried turning it on using the button on the box and also the remote control?

Is there any sign of life from it at all? Any lights or noises?

Have you tried connecting it to another TV if it shows some signs of life?

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