Have TV Questions? Ask a TV Technician
Hi I am Mike, the field technician assigned to help you. If you see a pop up for phone call service, it was not sent by me and I am not available by phone. To get started, I need to know you can see this message and are able to reply to me here.
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Please reply and describe your level of previous electronics experience.
Appears the site sent you an automatic pop up for phone call service. As I said before this was not sent by me, and I am not available by phone. In the mean time we can continue our chat...
Please describe your level of previous electronics experience.
Can take some quality pictures of what you think you said is "fried" and attach them here please.
At this point the tv needs diagnosis, parts, and service. I could help with that but with these symptoms, DIY diagnosis is going to be very complex (requires using a DMM). Guessing is not an option. Since you do not have the needed skills and tools then having it repaired by a local shop is your best option but that is going to cost close to what a new 42" tv costs. Given the age of this tv and the possibility of other failures, I would not recommend having it repaired.
I am sorry for the bad news. Remember that I will be here with you throughout this entire process. Use the REPLY option or you may also submit a 3 to 5 star rating at the top of this page now. Rating does not close your question or prevent future replies which are at no additional cost.
Sorry that does not tell me anything. Send pictures if you want to go that direction.
As I eluded to already, diagnosis of plasma tv is very complex. In most cases requiring measuring live high voltage with a meter.