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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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My Vizio TV is loosing sound Serial # LTLNKLAM4600540, Model

Customer Question

My Vizio TV is loosing sound Serial # LTLNKLAM4600540
JA: Can you guesstimate how old your Vizio is? And just to clarify, what's the exact model?
Customer: Model E370VT 5 - 8 yrs old Wild guess. Been here a while. Is it too old to repair?
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: Yes even on TIVO recorded program
JA: How long has this been an issue? What happened right before this popped up?
Customer: Started 2 - 3 weeks ago during off station college football channel. Thought poor quality of network however it is occurring more frequently this week. It goes off but picture may flicker or may remain clear
JA: Anything else you want the TV expert to know before I connect you?
Customer: No thanks
Submitted: 4 months ago.
Category: TV
Expert:  Mike G. replied 4 months ago.

I see you were chatting with the site assistant. I am Mike, the field technician assigned to help you. If you see a pop up for phone call service, it was not sent by me and I am not available by phone. To get started, I need to know you can see this message and are able to reply to me here.

-Please list everything that is connected into this tv.

-Are you using the speakers built into the tv or external speakers?

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Expert:  Mike G. replied 4 months ago.

Are you having website difficulties that are preventing you from replying?

-Please list everything that is connected into this tv.

-Are you using the speakers built into the tv or external speakers?