Facing TV Problems? Ask a TV Technician.
Hi, I’m Louie. Sorry you had to wait awhile but I’ll do my best to help.
Initially, bear with us; re-confirm and post back with the complete model number of the Toshiba. For some reason, "19E310A13RE" is repoprted back as a non-valid Toshiba product.
Appreciate the information.
Have you tried using the INPUT button on the top control panel? ...or the the INPUT button of the original remote control?