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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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How to I change output on a older 12" to hcmi. There is

Customer Question

how to I change output on a older 12" to hcmi. There is cable to connect, but can't get it off tv imput.
JA: What's the exact make and model of your television? And what have you tried as far as getting this connected goes?
Customer: Toshiba 19E310A13RE
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: 19E310A13REVV THAT IS THE MODLE #. Yes, just bought son a larger tv and mama wanys the smaller
JA: How long has this been an issue? What happened right before this popped up?
Customer: tv has been disconnected about a week. It worked until now
JA: Anything else you want the TV expert to know before I connect you?
Customer: I guess not, how do I change the imput
Submitted: 6 months ago.
Category: TV
Expert:  Louie replied 6 months ago.

Hi, I’m Louie. Sorry you had to wait awhile but I’ll do my best to help.

Initially, bear with us; re-confirm and post back with the complete model number of the Toshiba. For some reason, "19E310A13RE" is repoprted back as a non-valid Toshiba product.

Customer: replied 6 months ago.
I meast up. It is a insigna
Customer: replied 6 months ago.
No phone call
Expert:  Louie replied 6 months ago.

Appreciate the information.

Have you tried using the INPUT button on the top control panel? ...or the the INPUT button of the original remote control?