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Ask Louie Your Own Question
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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BD-H8500A BD-HDD Combo, Remote not functioning, yes, I

Customer Question

BD-H8500A BD-HDD Combo
JA: What's the model number of your TV? How old is it?
Customer: Remote not functioning
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: yes
JA: How long has this been an issue? What happened right before this popped up?
Customer: I dropped IT !!
JA: Anything else you want the TV expert to know before I connect you?
Customer: No thanks
Submitted: 6 months ago.
Category: TV
Customer: replied 6 months ago.
Please refund as I do not wish to continue with this transaction.
Expert:  Louie replied 6 months ago.

Hi, I’m Louie. Sorry you had to wait awhile but I’ll do my best to help.

Initially, is the "...Remote not functioning..." for the Blu-ray recorder? ...or for a TV?

Customer: replied 6 months ago.
Refund please
Expert:  Louie replied 6 months ago.

I understand.

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