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Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 13744
Experience:  20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
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Brand new trying to hook itup, 6 series 650D CURVED UHD,

Customer Question

brand new trying to hook itup
JA: What's the model number of your TV? How old is it?
Customer: 6 series 650D CURVED UHD
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: WHICH USB DO I USE FOR HOOK-UP THERE ARE SEVERAL ON THE BACK
JA: How long has this been an issue? What happened right before this popped up?
Customer: JUST GETTING STARTED AND DO NOT WANT TO MAKE A MISTAKE
JA: Anything else you want the TV expert to know before I connect you?
Customer: NO
Submitted: 1 month ago.
Category: TV
Expert:  Anthony_Infotech replied 1 month ago.

Hello

Welcome

What are you trying to hook up please?satellite\cable box?maybe you are referring to HDMI?this is NOT usb but a lead with a thin block on each end?

Let me know

Anthony

Customer: replied 1 month ago.
CABLE MODEL 13622B
Customer: replied 1 month ago.
LOOKS LIKE USB
Expert:  Anthony_Infotech replied 1 month ago.

OK I think you mean HDMI lead hook up, well what you do is connect up the HDMI lead from the cable box to HDMI 1 it should be marked HDMI 1 on the TV

Then with the cable box ON pick up the TV remote and using the INPUT or SOURCE button or it may even by the HDMI button continually press this button until you get the cable box through

Let me know if you run into problems

Anthony

Expert:  Anthony_Infotech replied 1 month ago.

If you do not see these inputs sometimes they are at an angle on the back of the set or sometimes they are on the side of the set, if you have problems please post back the full model number found on the back of the TV or owners manual

Anthony

Expert:  Anthony_Infotech replied 1 month ago.

How is it working out please?any problems?

Expert:  Anthony_Infotech replied 1 month ago.

It is HDMI that you need they look a little like USB but are a bit bigger

Expert:  Anthony_Infotech replied 1 month ago.

After thet its getting both the cable box and TV connected together and finding the input for the HDMI with the remote control the set will then be configured for that input

Expert:  Anthony_Infotech replied 1 month ago.

If you have managed to do this I would be most grateful if you would rate me 3 to 5 stars with the rating bar of stars at the top of the page thank you, ***** ***** let me know

Anthony

Expert:  Anthony_Infotech replied 1 month ago.

If you want pictures of the HDMI leads etc I can send those (assuming you are still having problems)

If you could send me pics of the problems you are having including a photo of the remote control that will help me, there will be a facility for you to do that your end

Expert:  Anthony_Infotech replied 1 month ago.

Not sure why you are not replying back?do you have problems with the site?any messages sent about phone calls etc are not sent by me but by the site I have no control over that but you can just chose to ignore them if you want to

anthony

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