I accidentally clicked on the channel up button on my universal remote for my Daewoo TV. Now, the remote doesn't work or the TV. How do I fix this?
JA: What's the make and model of your television? And is the remote the same, universal, or for another device?
Customer: It's a Daewoo 32" LCD
, model DLA32L1.
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: No, the menu comes on but the source can't be changed because I don't have a way to hit enter and, like I said, the remote doesn't work with the TV.
JA: How long has this been an issue? What happened right before this popped up?
Customer: For 2 weeks. I hit the channel up button instead of the volume button. When I went to the buttons on the TV, I did something that caused the remote not to work.
JA: Anything else you want the TV expert to know before I connect you?
Customer: I think that is all. Thanks.