Facing TV Problems? Ask a TV Technician.
Hi, I'm Nathan.Sorry to hear that you're having trouble with this but I'll do my best to help you.
Can you tell me the model of the tv?What dvr/receiver/box is connected to the tv in question?Also can you clarify what exactly you're trying to do? I'm not quite clear if you're wanting a whole home dvr (genie) setup, or trying to get access to apps on a smart tv.
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