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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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How do I connect my tv to the internet if it isn't connected

Customer Question

how do I connect my tv to the internet if it isn't connected to the main direct tv dvr
JA: What's the exact make and model of your television? And what have you tried as far as getting this connected goes?
Customer: model #bdj500/za
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: yes it workd
JA: How long has this been an issue? What happened right before this popped up?
Customer: I can connect the tv but not to direct tv dvr
JA: Anything else you want the TV expert to know before I connect you?
Customer: no
Submitted: 7 months ago.
Category: TV
Expert:  Nathan replied 7 months ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble with this but I'll do my best to help you.

Expert:  Nathan replied 7 months ago.

Can you tell me the model of the tv?
What dvr/receiver/box is connected to the tv in question?

Also can you clarify what exactly you're trying to do? I'm not quite clear if you're wanting a whole home dvr (genie) setup, or trying to get access to apps on a smart tv.

Expert:  Nathan replied 7 months ago.

Do you need more help with this?
If so, simply reply back on this page.

Please note: You have already paid your fee to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so.

Nathan