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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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All of a sudden it got really dim but the bulbs are working,

Customer Question

all of a sudden it got really dim but the bulbs are working
JA: What's the model number of your TV? How old is it?
Customer: well not sure the owners manuel has 3 different ones and its about 3 years old
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: the menu doesnt seem to help at all
JA: How long has this been an issue? What happened right before this popped up?
Customer: nothing happened about a week
JA: Anything else you want the TV expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: TV
Expert:  Jack replied 1 month ago.

Hi , I`m Jack and I will be helping you today

Please note that I am an independent audio/video tech. that depends on your positive rating to get paid by this website and I have no control over the phone (or other) offers , they are sent by the website ,not by me but let me know if you`d rather do this on the phone.

That being said , a few questions coming up ;

Please let me know when you are ready to proceed .

Also ,Could you please give me the tv`s model number written on the back cover or give me one of those on the TV's cover , it will be the same info anyway?

Expert:  Jack replied 1 month ago.

Need help with this ?

Going out to lunch in 5 minutes and for 1 hour