Have TV Questions? Ask a TV Technician
Hi, I'm Nathan.Sorry to hear that you're having trouble with this but I'll do my best to help you.
Can you give me the complete model number?Are you saying you can see the menu in front of these lines/blocks? Or is it obstructed by those artifacts?
I'm sorry I missed you,I was offline by the time you replied back. I will disregard the call request.
Your tv has a bad tcon or main board which is a significant internal hardware failure.
It would require repairs, so taking it back to the store is your best option at this point.
Do you need more help with this?If so, simply reply back on this page.
Please note: You have already paid your fee to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so.