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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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How can I connect to Netflix from directv? My main flat

Customer Question

How can I connect to Netflix from directv ?
JA: What's the exact make and model of your television? And what have you tried as far as getting this connected goes?
Customer: My main flat screen is a rca 50" smart tv?
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: yes
JA: How long has this been an issue? What happened right before this popped up?
Customer: I don't know, my son told me about getting Netflix for 8.00 if I find the instructions on directv.about this new feature.
JA: Anything else you want the TV expert to know before I connect you?
Customer: no thankyou.
Submitted: 15 days ago.
Category: TV
Expert:  littlerusty2005 replied 15 days ago.

Hello, my name is***** to Justanswer! Give me just a few minutes to look up some specifics, I'm working on this now.

Expert:  littlerusty2005 replied 15 days ago.

Do you have any network devices connected to your home entertainment system?

Expert:  littlerusty2005 replied 15 days ago.

A blu-ray player? Network TV?

Expert:  littlerusty2005 replied 15 days ago.

Payment has failed, you'll need to contact customer service to fix that before I can call. I can definitely help you, but it's site policy that I cannot proceed until payment is resolved.

Customer: replied 15 days ago.
all I wanted was to know how to connect to Netflix (if) possible
Expert:  littlerusty2005 replied 15 days ago.

Yes, it is possible, but you may need additional equipment, and this is a pay service. I need you to resolve the payment issue before we proceed.