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Jack
Jack, Technician
Category: TV
Satisfied Customers: 8348
Experience:  40 years experience as audio,video repair and installation tech
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I have a UN32J5205 smart tv. How do I adjust the screen

Customer Question

I have a UN32J5205 smart tv. How do I adjust the screen contrast and brightness?
JA: Just to clarify, what's the exact make and model of your smart tv?
Customer: Samsung UN 32J5205
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: tv menu works, but I can't get to brightness, contrast, sharpness, color, etc controls
JA: How long has this been an issue? What happened right before this popped up?
Customer: tv is new and I left the default settings in place, but decided that the picture quality needed to be adjusted.
JA: Anything else you want the TV expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: TV
Expert:  Jack replied 1 month ago.

Hi , I`m Jack and I will be helping you today
Please note that I am an independent audio/video tech. that depends on your positive rating to get paid by this website and I have no control over the phone (or other) offers , they are sent by the website ,not by me but let me know if you`d rather do this on the phone.
That being said , a few questions coming up ;
Please let me know when you are ready to proceed .

Customer: replied 1 month ago.
Ok
Expert:  Jack replied 1 month ago.

Can you give me a couple minutes please ?

Customer: replied 1 month ago.
Ok how do I adjust contrast brightness etc.?
Expert:  Jack replied 1 month ago.

There are various options here , is the screen too dark right now ?

Expert:  Jack replied 1 month ago.

I`ll start with the picture modes

Open the menu and go to PICTURE , open that and select PICTURE MODE , try the various settings in there but Dynamic will give you the most brightness .

Be back with more

Expert:  Jack replied 1 month ago.

There are 3 main adjusts for the screen brightness ,

Set your tv to STANDARD mode then go to BACKLIGHT and adjust that to taste and then brightness and contrast should also be available in the picture menu when the mode is set to standard

Let me know how that goes

Expert:  Jack replied 1 month ago.

Backlight will be your most effective adjust here if the screen is dark

If that answers your question please do not forget to rate by clicking on the star icons at the top of your page, then click on Submit so i get paid for my time helping you .
Also note that it will not close this post , you can come back here at any time (no additional charges) if you have questions or need further help.

Customer: replied 1 month ago.
None of the selections you have described are on my menu screen. I have a "setting" choice, which then goes to system, audio and video
Expert:  Jack replied 1 month ago.

If you open the tv`s menu , you cannot see the PICTURE selection ??

I have your tv`s manual here that shows it clearly !

Customer: replied 1 month ago.
Selecting video gets format, sdoveride, tv type, video sharpness
Expert:  Jack replied 1 month ago.

Not in TOOLS but in MENU123

Expert:  Jack replied 1 month ago.

Actually for your model it is simply MENU but not TOOLS

Expert:  Jack replied 1 month ago.

Found it ?

As I said , the backlight will have the most effect but you can also try the various presets in PICTURE MODE or adjust them manually there with bright ,contrast etc.

Customer: replied 1 month ago.
You may have the wrong manua
Expert:  Jack replied 1 month ago.

All Samsung tv have a MENU button and PICTURE and if you gave me the correct model number I DO have the correct manual

Again , ALL Samsung TV's have a PICTURE MENU

Expert:  Jack replied 1 month ago.

Did you find that menu button just above TOOLS ??

Expert:  Jack replied 1 month ago.

Take a look here at the link below , that's from your TV's manual ;

Expert:  Jack replied 1 month ago.

Your tv has a built-in manual called E-MANUAL and there is a button on the remote for it , this manual also gives you direct connection with the picture menu , you will see "TRY NOW" beside the options , just as in the link I just sent you