Facing TV Problems? Ask a TV Technician.
Hi , I`m Jack and I will be helping you todayPlease note that I am an independent tech. that depends on your positive rating to get paid by this website and I have no control over the phone (or other) offers , they are sent by the website ,not by me but let me know if you`d rather do this on the phone.That being said , a few questions coming up ;
Somehow that model number doesn`t bring up anything , what brand name is it ?
Is the screen just blank with some background light or completely dark like when the tv is off ?
Sorry , was out when you replied , it was nearly 11 PM here .
By the look of it you have a defective t-con board if the screen is lit with no picture , not even the tv`s own menu .
Fortunately this tv is still under warranty and you can have it repaired free of charges .
Contact LG at this number
7am - 7pm, 7 Days a week
to start a warranty claim and they will tell you how to proceed from there , just make sure to have your paperwork like bill of sales , serial number etc. handy and usually the work is done at home for a tv this size .
Let me know if you have other questions and if not for now then please do not forget to rate by clicking on the star icons at the top of your page, then click on Submit so i get paid for my time helping you .Also note that it will not close this post , you can come back here at any time if you need further info or help . Thank you
Much welcome and please do not forget to rate with the stars at the top of your page (and SUBMIT) so i can get compensated for my time helping you.
If you cant find the rating system (stars at the top and SUBMIT ) then you can do it verbally here by saying like " I rate " excellent/good service