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Mike G.
Mike G., Technician
Category: TV
Satisfied Customers: 6537
Experience:  10 Years Audio Video Repair & Setup
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Turned it on yesterday the screen popped and now the LED

Customer Question

Turned it on yesterday the screen popped and now the LED flashes 10 times
JA: What's the model number of your TV? How old is it?
Customer: Tc-p50s2. It's a 2010
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: TV doesn't come on at all just the LED at the bottom blinks 10 times
JA: How long has this been an issue? What happened right before this popped up?
Customer: We just turned it on in the morning and it popped a few minutes later
JA: Anything else you want the TV expert to know before I connect you?
Customer: No
Submitted: 5 months ago.
Category: TV
Expert:  Mike G. replied 5 months ago.

Welcome. I am Mike, an experienced field technician. We are now connected together on this convenient website where I am able to help you. To get started, I need to know you can see this message and are able to reply to me here...

-Please describe your previous experience with electronics?

___________________________________________________________________

** My replies can take up to 5 minutes to appear **

** Do NOT start a new question **

Expert:  Mike G. replied 5 months ago.

At this point the tv needs diagnosis, parts, and service. I can help with that but with these symptoms, DIY diagnosis is going to be complex (requires using a DMM). If you do not have the needed skills and tools then having it repaired by a local shop is your best option. I can help you with that too, just provide your zip code.

Let me know how you want to proceed and remember that I will be here with you throughout this entire process. Use the REPLY option or you may also submit a 3 to 5 star rating at the top of this page now. Rating does not close your question or prevent future replies which are at no additional cost.

Thanks
Mike

Customer: replied 5 months ago.
I'm pretty much a computer Daryl but I thought I might give it a try it's either this or go buy a new onel
Expert:  Mike G. replied 5 months ago.

Do you own a DMM?

Have you got previous experience measuring live high voltage on circuit boards?

Expert:  Mike G. replied 5 months ago.

Here is the Technical Service Document:

https://drive.google.com/file/d/0B82GqdDf8HSyXzBKanUtVVpnZ2c/view?usp=sharing

10 blinks diagnosis is starting on page 74. If you get stuck reply back and I will be happy to help.

Please submit a 3 to 5 rating at the top of this page before you go. It is the only way I get credit for helping you today.

Expert:  Mike G. replied 5 months ago.

You can research/purchase tv parts on:

shopjimmy.com

encompass.com

ebay.com

Expert:  Mike G. replied 5 months ago.

If the procedures in that document look too difficult then I can recommend a local repair shop, just reply with your zip code.

Expert:  Mike G. replied 5 months ago.

Do you have any comments on the information and help that I have provided?

Expert:  Mike G. replied 5 months ago.

Hello, just checking back in to see if you still need help, or perhaps you would like to acknowledge that my time and input has been helpful?