Have TV Questions? Ask a TV Technician
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Thanks. I need some details in order to sort this:
1) What is the model number off of the back of the TV?
2) What exactly is connected to it (cable box/SAT box, antenna, etc.)?
3) Is this the first time setting it up?
4) Was it working before and then stopped?
If you receive a phone call offer, that is not sent by me - it is sent by the site without my knowledge. I am not available by phone, so please keep in mind I will be engaging you on this page.
I need some details in order to sort this:
The "Signal" is the Cable/SAT box, or antenna, or what have you. I also don't know what TV we're dealing with here (since no details are posted). So please reply back to that info request so we can continue.
I'm here to assist you now, but if you're unable to engage at this time, then simply reply back when you are able. I will respond when available.
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I need to know specifically what you mean by "Cable" is there a cable BOX PLEASE? Or just direct cable from the wall with no box?
Okay on the original Insignia remote, locate the Input/Source button, and press that then select "TV". Let me know what you see on your screen after you do that.
Have you used the Insignia remote's INPUT button to select TV yet please??
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Then if it's telling you that there is no signal then the cable line coming into the TV is bad, or your TV has failed. TV is the correct Input selection to watch from a cable line. Are you 100% certain you have used:
The INPUT BUTTON, and then selected "TV" as the Input?
Do you need further assistance with this?
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Okay then as I stated then your cable line coming into the house has been compromised somehow or your TV's tuner itself has failed. The TV Input setting is the correct one when using a coaxial cable coming into the back of the TV. If that is selected, and you have no signal then you will need to have your cable line checked next, and if the issue persists, your TV would be in need of repairs/replacement.
Other than that, I'm sorry for the bad news here and wish there were a quick fix.