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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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My remote for tv has been put into a prohibited mode I can

Customer Question

Hi Pearl my remote for tv has been put into a prohibited mode I can not do anything with the tv
JA: What's the make and model of your television? And is the remote the same, universal, or for another device?
Customer: I believe its sharp GA935WJSA
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: NOTHING WORKS I HAVE TO UNPLUG THE TV TO TURN OFF AND I HAVE NO SOUND WHEN ITS ON BECAUSE ITS SET ON AQUOS
JA: How long has this been an issue? What happened right before this popped up?
Customer: YESTERDAY WHEN I WAS PLAYING WITH THE TV REMOTE I ACCIDENTLY LOCKUP EVERYTHING
JA: Anything else you want the TV expert to know before I connect you?
Customer: NO JUST WANT MY TV BACK I LOVE THIS TV
Submitted: 1 month ago.
Category: TV
Expert:  Jack replied 1 month ago.

Hi , I`m Jack and I will be helping you today
Please note that I am an independent audio/video tech. that depends on your positive rating to get paid by this website and I have no control over the phone (or other) offers , they are sent by the website ,not by me but let me know if you`d rather do this on the phone.
That being said , a few questions coming up ;
Please let me know when you are ready to proceed .
Also ,Could you please give me the tv`s model number again written on the back cover ?

Usually starts with LC-.......