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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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My tv has no picture, microsoft, This is not an e-mail

Customer Question

my tv has no picture
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: microsoft
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: This is not an e-mail problem . My tv has no picture
JA: What troubleshooting have you tried?
Customer: checked source ,plug in ,antenna. I have sound and menu works everything but the picture
JA: Anything else you want the email expert to know before I connect you?
Customer: I don't want an e-mail expert I want a tv expert
Submitted: 1 month ago.
Category: TV
Expert:  Nathan replied 1 month ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble with this but I'll do my best to help you.

Expert:  Nathan replied 1 month ago.

I'm a tv expert, can you tell me the make/model of the tv?
Does this happen on all sources/inputs (antenna, dvd, cable/satellite, etc)?

Expert:  Nathan replied 1 month ago.

Do you need more help with this?
If so, simply reply back on this page.
Please note: You have already paid your fee to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so.
Nathan