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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Audio works when using netflix but not regular tv. we have

Customer Question

audio works when using netflix but not regular tv. we have verison fios.
JA: What's the make and model of your tv, and can you guesstimate how old it is?
Customer: slny
JA: How long has this been going on? What troubleshooting have you tried?
Customer: 55x850c
JA: Anything else you want the electronics expert to know before I connect you?
Customer: bravia less thatn a year
Submitted: 7 months ago.
Category: TV
Expert:  Mike G. replied 7 months ago.

Welcome. I am Mike, an experienced field technician. We are now connected together on this convenient website where I am able to help you. To get started, I need to know you can see this message and are able to reply to me here...

-Are you using the speakers built into the tv or external speakers like sound bar or surround sound?

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