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Ask Louie Your Own Question
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I need to rescan to continue to receive ion television,

Customer Question

I need to rescan to continue to receive ion television
JA: What's the make and model of your tv, and can you guesstimate how old it is?
Customer: probably 4 years +
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: yes, no. I have only an antennae on my roof.
JA: How long has this been an issue? What happened right before this popped up?
Customer: we were noyified on the tv programs that as of October 7 if a rescan weren't done, we wouldn't be able to watch their station. I called Samsung had a gentleman walk me through what I had to do but as of yesterday, I could not access their programming. wendy 10/8
JA: Anything else you want the TV expert to know before I connect you?
Customer: just want my ion television access to be restored, please, please. wendy 10/8
Submitted: 17 days ago.
Category: TV
Expert:  Nathan replied 17 days ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble with this but I'll do my best to help you.

Expert:  Nathan replied 17 days ago.

What model is your tv, Wendy?

Expert:  Nathan replied 14 days ago.

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