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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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My projector image is starting to flicker and loses color

Customer Question

My projector image is starting to flicker and loses color after a while. I don;t think it's the lamp (no signal has come on to say that the lamp is dying out) and it's not the source image as it looks fine on a regular TV.
JA: What's the make and model of your tv, and can you guesstimate how old it is?
Customer: It's a project not a TV. I don;t have that info right now.
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: Yes. The TV menu is fine. The cable signal is fine on my other tv sets. Remember this is a projector.
JA: How long has this been an issue? What happened right before this popped up?
Customer: Nothing. It just started happening this week.
JA: Anything else you want the TV expert to know before I connect you?
Customer: That this is a projector not a tv I;m talking about.
Submitted: 1 month ago.
Category: TV
Expert:  Anthony_Infotech replied 1 month ago.

Hello

Welcome

I will need the model number of the projector please?sorry for the confusion from the automatic technical assistant you are now speaking with a technician

Anthony

Customer: replied 1 month ago.
Will have to get that later, not at home; am at the office.
Expert:  Anthony_Infotech replied 1 month ago.

OK no prob let me know