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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Power box is on. red light on flat screen is on. tv will not

Customer Question

power box is on. red light on flat screen is on. tv will not come on either by pushing remote or red light on tv. Is this a tv problem or a remote problem? Please HELP husband is not a happy man!
Submitted: 2 months ago.
Category: TV
Expert:  Jack replied 2 months ago.

I`m Jack and I will be helping you today
Please note that I am an independent tech. that depends on your positive rating to get paid by this website and I have no control over the phone (or other) offers , they are sent by the website ,not by me but let me know if you`d rather do this on the phone.
That being said , a few questions coming up ;
When you say power box you mean like a surge protector box for example ?

Did it quit while watching it or simply would not come on today ?

Also ,Could you please give me the tv`s model number written on the back cover ?

Samsung LCD tv model would start with the letters UN or LN usually and plasma with PN.....

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