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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Tv was coming on but said no signal. now tv will not come

Customer Question

tv was coming on but said no signal. now tv will not come on.
JA: What's the make and model of your tv, and can you guesstimate how old it is?
Customer: less than a year oid. 75" tv.
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: problem only on this tv. will not come on/
JA: How long has this been an issue? What happened right before this popped up?
Customer: wen to turn it on this morning. no signal shown on screen. now it will not come on.
JA: Anything else you want the TV expert to know before I connect you?
Customer: no
Submitted: 2 months ago.
Category: TV
Expert:  Jack replied 2 months ago.

I`m Jack and I will be helping you today
Please note that I am an independent tech. that depends on your positive rating to get paid by this website and I have no control over the phone (or other) offers , they are sent by the website ,not by me but let me know if you`d rather do this on the phone.
That being said , a few questions coming up ;

Expert:  Jack replied 2 months ago.

What is the tv doing now if anything ?
Is there a light or blinking light at the front , clicking sound from inside when you plug in the power cord or try to turn it on ?
Or completely dead no activity whatsoever ?

Expert:  Jack replied 2 months ago.

Could you please give me the tv`s model number written on the back cover and/or the brand name ?

Expert:  Jack replied 2 months ago.

I may have a procedure for you to try if the tv is not totally dead but i need at least the brand name