Facing TV Problems? Ask a TV Technician.
Hi There. I am Bing and I look forward to helping you with your issue today.
Can I know the brand name and model of your TV?
The exact model please? You know Toshiba made heaps of TV products. :)
Anyway, as you can't adjust sound volume using your TV remote, are you able to adjust volume on the TV directly? If I could know the model, I may tell you where to find the volume buttons on the TV.
Moreover, are you able to use the remote to do other operations? Such as turn the TV on or off, or switch TV channels? Can you test this?
Are you still there?
Not sure why but this question was reposted .
Let me now if you need help with this