we have a sharp tv and we lost the remote and are trying to get to the menu to change the hdmi
JA: Can you guesstimate how old your Sharp is? And just to clarify, what's the exact model?
Customer: it is about 5-7 years old and is an Aquos 31"
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: The model is LC-C3237u We are trying to get to the menu but don't have the remove remote
JA: How long has this been an issue? What happened right before this popped up?
Customer: It was in storage I just moved it. We moved the tv from downstairs to upstairs
JA: Anything else you want the TV expert to know before I connect you?
Customer: no, i have an installer here who hung the tv and is trying to connect my cable and it won't read the hdmi input, it says it has an invalid signal