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Jack, Technician
Category: TV
Satisfied Customers: 8134
Experience:  40 years experience as audio,video repair and installation tech
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Simplink keeps coming on my screen. It says try again. I

Customer Question

simplink keeps coming on my screen. It says try again. I don't know what to try again. There is a tr
JA: What's the model number of your TV? How old is it?
Customer: 50pg20
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: TV works, no problem with others
JA: How long has this been an issue? What happened right before this popped up?
Customer: Notiv
JA: Anything else you want the TV expert to know before I connect you?
Customer: noticed this morning
Submitted: 23 days ago.
Category: TV
Expert:  Jack replied 23 days ago.

I`m Jack and I will be helping you today
Please note that I am an independent tech. that depends on your positive rating to get paid by this website and I have no control over the phone (or other) offers , they are sent by the website ,not by me but let me know if you`d rather do this on the phone.
That being said , a few questions coming up ;

Do you have the TV's remote handy ?

Expert:  Jack replied 23 days ago.

I see that you came around to look at my reply so I will give you your answer and hope you will do the right thing and rate it after reading .

This simplink function is made to operate other LG device like dvd ,sound system etc. that could be connected to it but if you are not using this then open the MENU and go to OPTION , open that and you will see SIMPLINK , set it to OFF and you`re done

If that answers your question please do not forget to rate by clicking on the star icons at the top of your page, then click on Submit so i get paid for my time helping you .
Also note that it will not close this post , you can come back here at any time (free of charges) if you have questions or need further help.