How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
Type Your TV Question Here...
Louie is online now
A new question is answered every 9 seconds

I have sound but no picture, I just bought it, its Seiki

Customer Question

I have sound but no picture
JA: What's the model number of your TV? How old is it?
Customer: I just bought it
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: its Seiki SE50FO04UK
JA: How long has this been an issue? What happened right before this popped up?
Customer: nothing the picture just disappeared
JA: Anything else you want the TV expert to know before I connect you?
Customer: only sound
Submitted: 22 days ago.
Category: TV
Expert:  Jack replied 22 days ago.

Hi , I`m Jack , I will be helping you today
Can you please send me a reply when you are ready to proceed ?
Note that I need time to type and research for parts and info if needed so don't be surprised if there are delays between replies