Facing TV Problems? Ask a TV Technician.
Hi, I'm Nathan.Sorry to hear that you're having trouble with this but I'll do my best to help you.
Which specific model tv do you have?Do you see any lights/indicators on the front?
Thanks for the information,
Yes I am here but please allow me a moment to finish typing, when you send additional replies I have to start over each time.
Your symptoms indicate a failed lamp. This is a normal part of owning dlp tvs, as these lamps are a wear item and have to be replaced about every 2 years on average.
You can order a new lamp here: http://amzn.to/2datczK
There is a lamp cover/door on the back that will open, the old lamp slides out and a new one slides in in its place.
Be sure to buy the exact lamp I linked to, do not buy the $30 generic lamps, they are very low quality and can damage your tv, and will also only last a few months instead of a few years.
If you have any other questions, just let me know. Otherwise, please take a moment to rate my service using the stars at the top of the page; hopefully I have earned 5 Stars. I also invite you to contact me directly with any future support needs at http://bit.ly/1QwLxGh and ask for Nathan.
Thank you, ***** ***** a nice day,
You're very welcome.
If you need help installing it or any more help after, you're welcome to get back in touch anytime.