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Ask Louie Your Own Question
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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My 55" Samsung flat screen just went blank/dark in the

Customer Question

my 55" Samsung flat screen just went blank/dark in the middle of a tv show. The red light keeps blinking. I unplugged the tv from the power source and it still does not work. Do I need to buy a new one or will a Samsung rep repair
JA: What's the make and model of your tv, and can you guesstimate how old it is?
Customer: I dont know the model number but it is 4 plus years old
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: Tv menue doesnt work all other tvs in the house work
JA: How long has this been an issue? What happened right before this popped up?
Customer: just happened last night, watching a show and then turned dark
JA: Anything else you want the TV expert to know before I connect you?
Customer: no, thanks
Submitted: 18 days ago.
Category: TV
Expert:  Richard replied 18 days ago.

Thank you for your question, my name is ***** ***** I look forward to assisting you.

Please note, a rating is only needed when we are finished.

Can you please remove the power to the TV (so unplug it from the power socket).

Then on the actual TV, hold the power button for 60 seconds then release.

Then wait 10 minutes, connect the power again to the TV, turn it on and tell me please if it is now operating correctly.

Let me know the results please