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Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 13742
Experience:  20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
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Color I off for TV but apple TV colors seem fine. about 12

Customer Question

color I off for TV but apple TV colors seem fine. about 12 years old
JA: What's the make and model of your tv, and can you guesstimate how old it is?
Customer: Hitachi 50vx500 about 12 years old.
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: TV menu works. Apple TV colors okay. checking dvd
JA: How long has this been an issue? What happened right before this popped up?
Customer: just happened yesterday. still checking dvd we ve been setting up apple tv but don't know if related
JA: Anything else you want the TV expert to know before I connect you?
Customer: just checking on DVD to see colors
Submitted: 2 months ago.
Category: TV
Expert:  Anthony_Infotech replied 2 months ago.

Hello

Welcome

Sorry you are having problems here, if you are using a satellite \cable box I strongly suspect either the box itself or the cable leads from the box so please initially reboot the box by unplugging the box from wall-power wait 5 mins then re-plug back in again let me know if there is any change\have a quick look at the leads from the box to the TV both ends just to make sure they are fine

Let me know

Anthony

Expert:  Anthony_Infotech replied 2 months ago.

How is this working out please?

Expert:  Anthony_Infotech replied 2 months ago.

Please I would be most grateful if you would consider rating the answer positively with the rating bar of stars at the top of the page, rating me positively enables me to receive credit from the site thank you, ***** ***** question is open for 30 days

Many Thanks

Anthony