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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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The screen is full of snow and there's a loud buzzing noise.

Customer Question

The screen is full of snow and there's a loud buzzing noise.
JA: What's the model number of your TV? How old is it?
Customer: 24LB451B Purchased Aug.12 2015
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: Nothing works on that T\V. My second TV works fine.
JA: How long has this been an issue? What happened right before this popped up?
Customer: All fine last night. Switched on this morning and had this problem
JA: Anything else you want the TV expert to know before I connect you?
Customer: On screen message TV Mono 4-0
Submitted: 3 months ago.
Category: TV
Expert:  Jack replied 3 months ago.

Hi , I`m Jack and I will be helping you today
Please note that I have no control over the phone (or other) offers , they are sent by the website ,not by me but let me know if you`d rather do this on the phone.
I`m an independent tech. that gets paid by this website once you rate me positively upon completion of this post .
Please let me know when you are ready to proceed .

A few questions coming up

Expert:  Jack replied 3 months ago.

Is this tv connected as a second tv on a satellite receiver by any chance ?

Expert:  Jack replied 3 months ago.

What is connected to this tv ?
Cable box,satellite,dvd,games etc. ?

Customer: replied 3 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Jack replied 3 months ago.

Sorry , cant use the phone just now , if you can wait 10 minutes I will give you that call ?

Customer: replied 3 months ago.
Please reply by email - NOT phone. thanks
Expert:  Jack replied 3 months ago.

No problem and please stay here , do not reply to emails

Expert:  Jack replied 3 months ago.

What is connected to this tv ?

Expert:  Jack replied 3 months ago.

Sorry , opted out by mistake

Expert:  Jack replied 3 months ago.

Need help with this ?