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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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My pioneer 5080 hd won't show the signal coming from the

Customer Question

my pioneer 5080 hd won't show the signal coming from the joey. I just moved this tv into this room, and the old tv will show it fine, but the pioneer won't. In the other room, I had the input going through the hdmi. here, trying it through the coax, it just doesn't seem to pick up the signal at all.
JA: Can you guesstimate how old your Pioneer is? And just to clarify, what's the exact model?
Customer: It's about 10 years old. ITs a PDP5080 HD
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: Yes. TV menu works. I haven't tried the other sources.
JA: How long has this been an issue? What happened right before this popped up?
Customer: This hasn't been an issue until I moved the TV, a couple of days ago.
JA: Anything else you want the TV expert to know before I connect you?
Customer: Nope
Submitted: 23 days ago.
Category: TV
Expert:  Nathan replied 23 days ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble with this but I'll do my best to help you.

Expert:  Nathan replied 23 days ago.

Can you try to test another hdmi device, if possible?
Are you using a 4k joey?

Expert:  Nathan replied 20 days ago.

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