I have a TCL Roku that keeps shutting down and going to home screen, it just started doing this so i did a factory reset, now it shuts down every 4 go 6 minues
JA: What's the model number of your TV? How old is it?
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: not sure what do you mean by menu
JA: How long has this been an issue? What happened right before this popped up?
Customer: it just started today, i purchased an antenna
to view local channels and it started doing it
JA: Anything else you want the TV expert to know before I connect you?
Customer: its a ROKU, however it will not pick up my wireless box, so i plugged in an amazon fire stick, that's the only way the tv will play