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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I put my new lamp in which I have done 3xs before. This time

Customer Question

I put my new lamp in which I have done 3xs before. This time I got no picture but did get sound. The front panel shows green when I turn the 73' tv on. After about 40 seconds it turns red. Sound ends. Yesterday the we have no picture and no sound.
I have unplugged all connections and rebooted after 20 minutes. Still no sound or picture. The panel still shows green in the first 40 seconds, then red. What do I do? There are no Techinical repair folks in my area...
Submitted: 28 days ago.
Category: TV
Expert:  Jack replied 28 days ago.

Hi , I`m Jack and I will be helping you today
Please note that I have no control over the phone (or other) offers , they are sent by the website ,not by me
I`m an independent tech. that gets paid by this website once you rate me positively upon completion of this post .
Please let me know when you are ready to proceed .

Expert:  Jack replied 28 days ago.

Why did you replace the lamp , was it for this fault or the other lamp failed ?

Expert:  Jack replied 28 days ago.

When it turns red , does it blink ?

Expert:  Jack replied 28 days ago.

Need help with this ??