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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I am using my tv as a computer monitor and today i have an

Customer Question

i am using my tv as a computer monitor and today i have an icon marching
JA: What's the make and model of your tv, and can you guesstimate how old it is?
Customer: ln22c350d1dxsa 5 plus years
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: i don't know, i only use it with the computer so that's all it is hooked up to
JA: How long has this been an issue? What happened right before this popped up?
Customer: i was online using yahoo, this is not the first time for this, but the computer tech i used was not sure why it went away, and the icon did not show up on the monitor he used. he thought it may be some alert built into the tv
JA: Anything else you want the TV expert to know before I connect you?
Customer: no
Submitted: 5 months ago.
Category: TV
Expert:  Richard replied 5 months ago.

Hi there and welcome

Can you describe to me please the icon you are seeing?

Customer: replied 5 months ago.
it looks like the stick figure of a girl in a dress rotated 90 degrees to the left, it marches up and down to 4 positions on the left side of the screen
Expert:  Richard replied 5 months ago.

Which version of windows are you using?

Customer: replied 5 months ago.
i don't have a smart phone, tapping doesn't do any good
Expert:  Richard replied 5 months ago.

ok, not sure what you are responding to,... but I asked

Which version of windows are you using?

Customer: replied 5 months ago.
windows 10
Expert:  Richard replied 5 months ago.

ok, right click on the screen and choose screen resolution

How many screens do you see listed there?

Customer: replied 5 months ago.
i am using windows 10 is the exact version important
Expert:  Richard replied 5 months ago.

yes I saw. from your last message Can you please do the instructions I just gave

Customer: replied 5 months ago.
i type the url in my browser and all i get is "page not found"
Expert:  Richard replied 5 months ago.

what URL? I do not understand what you are referring to

Customer: replied 5 months ago.
i am told by text to tap here my.justanswer.com/s/bdRCG to view my answer i can beat my flip phone to pieces but nothing is going to happen so i tried it as a url, but it isn't working for me
Customer: replied 5 months ago.
this isn't workiing, goodbye
Expert:  Richard replied 5 months ago.

but your responding to me here.... you just need to respond to my questions.