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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I have a Bose 530 and I have hooked it up to a Samsung flat

Customer Question

I have a Bose 530 and I have hooked it up to a Samsung flat sceen I have sound but no picture through the bose
JA: Has your Samsung done this before? And can you guesstimate how old it is?
Customer: both are brand new. The samsung will work on the DVD Player with sound only going through the TV. When I hook to the bose consule only sound, no picture. I am off the grid so I have no other source at this time.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Two weeks. Tried multiple hdmi cables with same result both say that you put hdmi into TV for bose and to ARC HDMI 3 for TV. I have just tried the TV HDMI 1 to the bose with same result.
JA: Anything else you want the electronics expert to know before I connect you?
Customer: NO
Submitted: 27 days ago.
Category: TV
Expert:  Nathan replied 27 days ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble with this but I'll do my best to help you.

Expert:  Nathan replied 27 days ago.

So you are not getting picture from what source?

Expert:  Nathan replied 24 days ago.

Do you need more help with this?
If so, simply reply back on this page.
Please note: You have already paid your fee to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so.

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