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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I cannot get my tv to go to hdm1 no matter what I do. could

Customer Question

I cannot get my tv to go to hdm1 no matter what I do. could someone call me and assist in getting my TV to operate ?
JA: What's the exact make and model of your television? And have you done any troubleshooting yourself?
Customer: ys i.ve tried to discover the problem to no avail. the tgv is a Panasonic and it wasoperatingokay till this am
JA: How long has this been going on? What troubleshooting have you tried?
Customer: so many I can't e,e,bder
JA: Anything else you want the electronics expert to know before I connect you?
Customer: no
Submitted: 2 months ago.
Category: TV
Expert:  Jack replied 2 months ago.

Hi , I`m Jack , i will be helping you today
Perhaps I can help you with this problem , a few questions coming up and please note that it may take a few minutes between replies;

What do you have connected into HDMI 1 ?
Also ,Can you please give me the tv`s model number written on the back cover ?

Customer: replied 2 months ago.
all programs
Expert:  Jack replied 2 months ago.

All programs ??

I meant what device , is it a cable box , satellite etc. ?

Expert:  Jack replied 2 months ago.

You were already on hdmi 1 and could not get anything this morning , is that it ?

Expert:  Jack replied 2 months ago.

First thing this morning what did you see on the screen when you turned the tv on ?

Was there a message like " no signal " ?

Then you tried other inputs and now cannot get back to HDMI 1 ?