Have TV Questions? Ask a TV Technician
Hello, My name is ***** ***** I'll be assisting you. I'm sorry you're having problems. Please note it can take me a few minutes between replies, so please be patient.
NOTE: If you receive a phone call offer, that is not sent by me - it is sent by the site without my knowledge. I am not available by phone, so please send a reply back on this page so we can continue.
I need to ask a couple more questions to determine what's caused this. I need to know if you are able to pull the TV's MENU up using the original remote please. I also need to know if that MENU comes up in color.
Let me know.
Are you able to reply back on this page?
I'm here to assist you now, but if you're unable to engage at this time, then simply reply back when you are able. I will respond later in the day.