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Hi , I`m JackPerhaps I can help you with this problem , a few questions coming up and please note that it may take a few minutes between replies;Also ,Can you please give me the tv`s full model number written on the back cover ?
Its going to be very difficult to show you how to turn the speakers back on then .
You don't happen to still have the owners manual do you ?
How old is the tv approx.
Or since you bought it ?
I`m going to go with a 2 years old 55" model , usually their menu do not vary much
Give me a few minutes please
On the side of the tv you have the channel ,volume ,MENU and source then power
Now picture the channel buttons as the arrows up/down on the remote and the volume as the arrows left/right once the menu is open .
So let me lookup the audio menu and type this down
You can even give it a try in the mean time , press menu and navigate through it
It may att some point but not for now and this offer was sent by the website , not me
o.k ,you never said
What is it then , you could not navigate the menu or you don't know where to go ?
you mean you changed the input/source ?
Do you have the picture back ?
SOURCE is one of the button on the tv
Off course I`m using a 2 years old 55" model manual that may be different from yours so this is not going to work
I`m sorry but I will have to opt out now.
You don`t have to do anything , your question will be reposted for other techs. to see and jump in.Please just standby and someone should be with you shortly .
Hello, This is Aric a different expert here. Were you able to get your picture back on the set please?
Also, in order to help you in the best way possible, can you please try to obtain that model number off of the back of the set?