Have TV Questions? Ask a TV Technician
Hello, I'm Shahid.Sorry to hear that you're having trouble with this but I'll do my best to help.
- Could you please get me the model number written on back of TV?
Model number would start like LC-xxxx
Sure, take your time.
OK, is it first time setting up TV with same router for internet OR was it working fine and recently got problem?
OK, phone call offer is automated sent by website system, not from my side, feel free to ignore it if you prefer to troubleshoot the problem here in text chat.
- Have you tried any other internet application in TV beside the Netflix which isn't working?
OK, have you tried to run Network Setup in TV menu to establish fresh connection with router for internet?What other steps you have already tried out to fix this problem as this will help to avid repeat them.
Sounds good, please contact customer service for money matters as I have no info about billing.
Can you elaborate it please?