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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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My tv is only a couple of months old. Yesterday, It just

Customer Question

My tv is only a couple of months old. Yesterday, It just stopped turning on . I have checked all connections and turned it on manually, changed the batteries and it won't turned on. The cable connections are correct.
JA: What's the make and model of your tv, and has turning it on been a problem in the past?
Customer: Serial no. LTTUUKAR5204789
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: No
JA: How long has this been an issue? What happened right before this popped up?
Customer: It happened yesterday morning
JA: Anything else you want the TV expert to know before I connect you?
Customer: I went to Walmart where I bought it and they say it is no longer under warranty
Submitted: 2 months ago.
Category: TV
Expert:  Nathan replied 2 months ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble with this but I'll do my best to help you.

Expert:  Nathan replied 2 months ago.

That does not appear to be a valid model number, could you reheck the tv model for me, it would be printed on a sticker on the back.

Can you also tell me the brand? It looks similar to an RCA model perhaps.

Customer: replied 2 months ago.
Serial no. LTTUUKAR5204789
Customer: replied 2 months ago.
Part no.***********
Expert:  Nathan replied 2 months ago.

I need a MODEL number please, rather than serial