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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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N new LG 43Uh6100 4K, It has never worked since we purchased

Customer Question

n new LG 43Uh6100 4K
JA: Has this happened before? And have you tried unplugging your LG and leaving it off for a few hours?
Customer: It has never worked since we purchased the TV in July
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: I don't think so
JA: How long has this been an issue? What happened right before this popped up?
Customer: Since the tv was set-up
JA: Anything else you want the TV expert to know before I connect you?
Customer: No this is my main problem
Submitted: 5 months ago.
Category: TV
Expert:  Jack replied 5 months ago.

Hi , I`m Jack
Perhaps I can help you with this problem but first could you please give me a few details of what seem to be the problem ?

It does not turn on , no sound ,fuzzy picture etc. ?