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Hello, My name is ***** ***** I'll be assisting you. I'm sorry you're having problems.
The symptoms you're having here (red light stays locked on with no response from the power button) typically points to a faulty Mainboard in the set, which is the board that processes the turn on/off commands in the TV. In many cases this requires replacement of this part to fix the issue.
However it's worth it to try a hard reset, as sometimes the processor in the TV can simply have locked up.
The first thing you would try, is disconnect the set from power, then press and hold the power button on the TV itself (not the remote), for 10 seconds and release. Then plug the set back in, and also check that the power cord is connected tight at the TV as well. Press power once, and see if the set powers up normally. Try this procedure up to 3 times, and please let me know what happens.
Are you still having the same issue please?
Unfortunately that is all you can try on a user level, and if the issue persists, then this indicates the set has a fault either in the mainboard or the power supply board. There are no quick fixes for this and the set requires component level testing and replacement to fix it. The average cost for this repair on this set is in the $250-$300 range, and given the availability of parts (parts are no longer made after around the 5 year mark), and the fact that the set is around 5 years old, AND can be replaced with a brand new 32" LED for the same cost- this is not a cost effective repair. I'm sorry for the bad news here and wish there were a quick fix.If you need further assistance let me know. PLEASE DO click at least a 3 STAR RATING, at the top of the page for my efforts. That is how the site credits me for my work.
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