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Richard
Richard, Technician
Category: TV
Satisfied Customers: 31118
Experience:  Avid TV Technician
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I have a Maxent TV but it shows no signal, The model number

Customer Question

Hi! I have a Maxent TV but it shows no signal
JA: What's the model number of your TV? How old is it?
Customer: The model number is ***** it had a previous owner so I don't exactly know how old it is
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: Well it goes on 'Search channels' but not more than that, we have also bought a freeview box and an aerial to put inside the house, in case it was a matter of signal, but still nothing
JA: How long has this been an issue? What happened right before this popped up?
Customer: This has been going on since we got the TV
JA: Anything else you want the TV expert to know before I connect you?
Customer: No thanks
Submitted: 2 months ago.
Category: TV
Expert:  Richard replied 2 months ago.

Thank you for your question, my name is ***** ***** I look forward to assisting you.

Please note, a rating is only needed when we are finished.

Can you please remove the power to the TV (so unplug it from the power socket).

Then on the actual TV, hold the power button for 60 seconds then release.

Then wait 10 minutes, connect the power again to the TV, turn it on and tell me please if it is now operating correctly.

Let me know the results please