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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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My e600i-b3 tv has a thin red vertical line on the display,

Customer Question

my e600i-b3 tv has a thin red vertical line on the display
JA: What's the make and model of your tv, and can you guesstimate how old it is?
Customer: it is a 60inch vizio e600i-b3 2 years old
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: yes
JA: How long has this been an issue? What happened right before this popped up?
Customer: about a week ago, there might have been a power failure
JA: Anything else you want the TV expert to know before I connect you?
Customer: no
Submitted: 2 months ago.
Category: TV
Expert:  Anthony_Infotech replied 2 months ago.

Hello

Welcome

Sorry you are having problems here

If you press the menu button of the sets own remote control is this line OVER the menu?or behind it

Anthony

Customer: replied 2 months ago.
it is just to the right of the menu
Expert:  Anthony_Infotech replied 2 months ago.

OK do you have another input to try like a DVD player?is it the same using that?

Expert:  Anthony_Infotech replied 2 months ago.

If you do not have another input to try please let me know, please keep the dialogue going thank you