Facing TV Problems? Ask a TV Technician.
Hi, I'm Nathan.Sorry to hear that you're having trouble with this but I'll do my best to help you.
That is the model of the media receiver unit, can you give me the model of the tv, please?Note that this is a paid support service, and you are paying for my time and expertise to diagnose and explain the issue, I cannot guarantee parts availability as we don't sell parts here. I would expect to be credited for my work either way if you wish to proceed with me. Is that ok with you?