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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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My TV flat screen has crashed. it's frozen on a single frame

Customer Question

My TV flat screen has crashed. it's frozen on a single frame which is also tearing in horizontal sections and also trembling . It doesn't respond to switching channel.s
Submitted: 2 months ago.
Category: TV
Expert:  Aric replied 2 months ago.

Hello, My name is ***** ***** I'll be assisting you. I'm sorry you're having problems. In order to assist you, I need to ask for more info.

Expert:  Aric replied 2 months ago.

What's the model number off of the back of this flat screen?

Rough age of the set?

Also, using the original remote are you able to pull up the MENU, or change the Input, etc.?

Please clarify and we can continue...

Expert:  Aric replied 2 months ago.

Let me know when you see my reply.