Have TV Questions? Ask a TV Technician
Hello, My name is ***** ***** I'll be assisting you. I'm sorry you're having problems. In order to assist you, I need to ask for more info.
What's the model number off of the back of this flat screen?
Rough age of the set?
Also, using the original remote are you able to pull up the MENU, or change the Input, etc.?
Please clarify and we can continue...
Let me know when you see my reply.